About

Poli Gupta is a highly experienced Customer Success Manager with over 23 years of relevant experience in the software industry. She is currently working at SAP as a Customer Success Manager - Ariba, where she is responsible for ensuring customer satisfaction and driving adoption of SAP Ariba solutions. Prior to this, Poli has held various positions at SAP, including Product Owner - SAP Innovative Business Solutions and Solution Adoption Advisor, Senior Specialist. In these roles, she has demonstrated her expertise in product development, solution adoption, and customer success. Poli holds a Bachelor of Engineering degree in Computer Science from the University of Pune, where she graduated in 1999. Her education has provided her with a strong foundation in computer science and has enabled her to excel in her career. Throughout her career, Poli has proven to be a dedicated and results-driven professional. She has a proven track record of delivering exceptional customer service and has earned a reputation for being a trusted advisor to her clients. Her ability to build strong relationships with customers and understand their unique needs has been instrumental in her success. Poli is a certified SHRM-SCP, which demonstrates her commitment to staying up-to-date with the latest trends and best practices in the field of human resources. She is a highly motivated and passionate individual who is always looking for ways to improve and grow both personally and professionally.